Frequently Asked Questions

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Is Piastro free?
Piastro offers a free plan with essential features. The Pro plan unlocks exports, advanced rules, and automatic bank sync.
Is my banking data secure?
Yes. Piastro never stores your banking credentials. Data is encrypted at rest and in transit (TLS 1.3). We never sell your data.
What import formats are supported?
CSV (UTF-8 encoding), OFX, QIF. Manual line-by-line entry is also available.
Can I connect my bank directly?
Automatic bank sync via Open Banking is available on the Pro plan for compatible banks.
How do I export my data?
In Settings → Export, you can download all your transactions as CSV or PDF. Export is available on all plans.
How do I delete my account?
In Settings → Account → Danger zone. Deletion is immediate and irreversible. All your data is erased.

Another question?

Contact our support team at support@piastro.ca